LETTER: WSF should take ideas from islanders more seriously

It is disappointing, but not surprising, that the ferry system is not open to working with our community to better serve the transportation issues. As an example, I recently sent a letter to the ferry system suggesting a no-cost idea that might help the processing of tickets. The suggestion was simply to put in bold letters on schedules and online: “It is important to purchase tickets before going to the ferry terminal.” I gave the airlines as an example. One can purchase tickets at the airport, but few do.

The reply I got from the ferry system was they would not use my suggestion because people like the option of buying tickets at the terminal.

I am waiting for the day a truthful bulletin comes in the ferry alert email. Not “due to heavy traffic” but “due to our lack of ticket processing ability, there are delays.”

— Paul Minier