Bad experience with Neighborcare Health

Dear Editor:

I say that Neighborcare Health needs to be fired. In fact, this health care facility on Vashon needs to be thrown off the island. I think that my recent experience with their utter lack of health care is a cautionary tale in this age of the coronavirus.

I recently called the clinic to obtain a doctor’s appointment. I was beginning to experience the painful rash symptoms of Shingles. When caught early, this very painful condition can be limited in the length of time it will last. I told this to the staff person who answered my telephone call, and I told her I had just had back surgery in the previous week. I also told the staff person that I had experienced Shingles previously.

She told me no doctor was available to see me that day. She then told me no one would see me the next day either. She suggested she would try to find a physician to call in to the pharmacy the routine medication.

No medication was called in nor did I receive a return call. So, I am experiencing Shingles without treatment of any kind or medication. The clinic could not be bothered, so no doctor visit and no medication. It did not matter that I had just gone through back surgery, not at all.

I have heard horror stories now about a lack of treatment by this business/clinic. As far as I am concerned, as I sit here with a nasty painful untreated rash on my back, this group needs to be thrown off the island. Let’s get a responsive and responsible team over here to take care of our people, and let’s do it now.

— Lori K. Gustavson

Talk to us

Please share your story tips by emailing

To share your opinion for publication, submit a letter through our website Include your name, address and daytime phone number. (We’ll only publish your name and hometown.) Please keep letters to 300 words or less.

More in Opinion

We are The Beachcomber

We are not going to leave you without a newspaper in these critical times.

Help to hold hope in uncertain times

Human beings are being reminded in real time that we impact one another for good or for bad.

Full-day preschool an outstanding return on investment

We see ECEAP as a powerful return on our investment in children and a program to celebrate.

Now is a good time to start a garden

How we grow our food can make a difference in the long term.

Islanders, take COVID-19 seriously

Island doctors says no one was ready for the new pandemic; urges everyone not to spread coronavirus

Even with the pandemic, the morning light is lovely

Stories of the work of islanders shine bright in trying times.

Keep your distance, islanders. It could save a life

It finally hit us — in a little island wave, so to… Continue reading

Contribute to fund for workers impacted by virus decisions

Dear Friends and Neighbors, The Coronavirus is impacting our community hard. Many… Continue reading

Let’s not take more than we need during pandemic

Seeing empty shelves of items currently being sold out (toilet paper, for… Continue reading

Bad experience with Neighborcare Health

Dear Editor: I say that Neighborcare Health needs to be fired. In… Continue reading

Continue to read Beachcomber and digitally subscribe

We hope you will support the very specific, local journalism we are doing at The Beachcomber.

To our elected officials: Be bold, be consistent, be honest, be helpful

By Patrick Grubb, Washington Newspaper Publishers Association Governor Jay Inslee has been… Continue reading