LETTER: WSF should take ideas from islanders more seriously

  • Tuesday, July 25, 2017 11:38am
  • Opinion

It is disappointing, but not surprising, that the ferry system is not open to working with our community to better serve the transportation issues. As an example, I recently sent a letter to the ferry system suggesting a no-cost idea that might help the processing of tickets. The suggestion was simply to put in bold letters on schedules and online: “It is important to purchase tickets before going to the ferry terminal.” I gave the airlines as an example. One can purchase tickets at the airport, but few do.

The reply I got from the ferry system was they would not use my suggestion because people like the option of buying tickets at the terminal.

I am waiting for the day a truthful bulletin comes in the ferry alert email. Not “due to heavy traffic” but “due to our lack of ticket processing ability, there are delays.”

— Paul Minier

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