Q: Why has the paper chosen to make some of its content “Premium Content?”
A: Just like any business, we need to price our product in such a way that we can continue to provide the high level of quality to which our customers have grown accustomed. Maintaining our staff of talented local journalists, sales people and designers would not be possible without subscription fees.
Q: Will the entire site require a subscription?
A: No, much of the site will still be free, including: breaking news, calendar, entertainment listings, and our local sports coverage. Subscriptions are required to access our in-depth news, editorials and features.
Q: Can I buy a subscription on the website?
A: Yes. You can purchase home delivery
of the newspaper plus online access or just the online access quickly and easily through our site.
Q: Do I need to pay for another subscription if I already receive the paper ?
A: No, not at all. Your existing print subscription entitles you to full access to our website for the entire term of your subscription.
Q: How do I use my print subscription to access your website?
A: All current subscribers were sent a letter with instructions and their customer account number. You can go to www.vashonbeachcomber.com/activate
to start the process. Enter your account number in the portion of the page marked “Current Print Subscribers” and you’ll be asked to answer a few short questions, after which your subscription will be verified and you’ll have complete access to our site.
Q: What if I can’t find my account number?
A: We can help you with that. Please call us at 888-838-3000.
Q: What about new subscribers who pay via mail?
A: New subscribers who opt for an offline payment method will have their subscriptions activated within seven days. The Circulation Department will provide them with their account number so they can link their subscriptions on the website.
Q: How do I purchase a subscription online?
A: Go to our site and click the “Subscribe
” links in the upper right corner of the page to start the process.
Q: What information do I need to provide?
A: We need your name, email address, phone number, and delivery address. You will also need to provide a method of payment through PayPal.com.
Q: Why do you use PayPal? Do I need an account there, too?
A: PayPal is one of the most trusted payment processors on the Internet. Customers who wish to use our online payment option will need a PayPal account, though many already have one. With PayPal, customers can choose to pay via credit card, bank transfer, check, or using funds from their PayPal account directly.
Q: What if I go on vacation?
A: We can pause your print subscription during your vacation. Your online subscription will continue so you can access all of the local news during your travels.
Q: What about privacy?
. Some of our service partners, such as PayPal, have their own privacy policies and terms of service that customers should be aware of.